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Quality Assurance

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Results, not excuses. Consistent high quality service and the attention to detail are what make Scrub, Inc. different from other janitorial contractors. The foundation of our success is built upon quality control that utilizes several layers of status checks. From the beginning we work hard to clearly communicate the expectations and ensure your satisfaction. We work closely with the customer to develop and periodically update the service specifications. A qualified corporate inspector is assigned to each account and a regular schedule of routine inspections is established. Custom inspection forms are created to address the client’s objectives and offer more than a basic checklist. Quarterly meetings are held between the customer, project manager and quality assurance inspector to review any issues. Digital photography is used to provide clear communication between all parties involved. Our multi-layered system works to ensure that a consistent, quality job is performed every time.

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